AFTER-SALES SERVICE
Our extensive after-sales service network provides the best professionals, who are highly qualified and have extensive experience in the sector. In this way we want to ensure that our customers always have their vehicles in optimal working conditions in the shortest possible time and, as is the norm in Farcinox, with the highest quality standards.
We work continuously to increase our service network to continue to approach all our customers.
Services Offered
The main services offered by our after-sales service network are the following:
- Repairs of accidents and breakdowns of all models:
- – Vehicle body
- – Coating
- – Chassis
- – Undercarriage
- – Valves
- – Accessories, compressors and hydraulic assemblies
- – Others
- Assembly of accessories and equipment
- Expertise and management of claim settlement
- Review and management for the renewal of ATP / ADR certificates
- Diagnosis of ABS / EBS equipment
- Hydraulic tests
- Spare parts shipping and sales
Official Workshop Network
Our after-sales service network consists of the following own or certified workshops:
North Zone
Constantí Industrial Park
Carrer de Suecia, 6
43120 Constantí (Tarragona)
Tel. 667 47 35 07
Mail. tarragona@farcinox.com
SOUTH-CENTRAL FACTORY AND SERVICE
Serycal Industrial Park
Avda. Julián Sáez, 7
13620 Pedro Muñoz (C.Real)
Tel. 926 58 71 04
Mail. farcinox@farcinox.com
East area: ZMS
Wola Rebrowska, 08-410 Garwolin
Inz. Andrzej Mucha
West area: JZ
62-095 Murowana Goslina, ul. Polna 11
Mgr inz. Ernest, Zareba
North area: TECH-BUD Sp. z o.o.
Przejazdowo koło Gdańska
83-021 Wiślina
Główna 18
58-682-84-03
fax: 58-691-75-48
e-mail:tech-bud@tech-bud-jv.com.pl
Dyrektor: BOHDAN PASZKIEWICZ
501 521 414
z-ca Dyrektora: WALDEMAR GAPIŃSKI
502 521 414
ALFATRAILER , SOCIEDADE UNIPESSOAL, LDA.
Estrada Nacional 1 – IC2 – Vale do Asno (Junto ao nó da A25) Km 244,5
3750-993 MACINHATA DO VOUGA
PORTUGAL
If you are interested in being part of our Farcinox Service network, download the application and send it to service@farcinox.com. Our team will contact you to proceed with the certification of your workshop.
WARRANTY CLAIM
At Farcinox we trust in the reliability of our products and therefore we offer an extensive warranty on all models. Even so, if any element needs fixing, we will take care to study them carefully and determine if it meets Farcinox’s or any of its suppliers’ warranty conditions. For this, go to your Farcinox Service official workshop or contact us through service@farcinox.com and we will inform you of the procedure to follow.
In the following link you can download our warranty form to be used for any claim: